Performance, Organisational Efficiency and Service Improvement in Public Service

Speaker: Professor Colin Talbot (Emeritus Professor, Politics, The University of Manchester)

In public service, achieving excellence in performance, organizational efficiency, and service delivery is pivotal. It’s not just a commendable aspiration but a fundamental necessity for effective governance. This webinar aims to delve deep into the synergy between performance, organizational, and service improvement, a powerful force for implementing positive change. When harmonized, organisations can address new challenges, promote growth, and fulfill their core mission of serving the public interest.

This insightful session, spearheaded by Professor Colin Talbot (Emeritus Professor, Politics, The University of Manchester), will provide valuable insights and equip attendees with the knowledge and tools needed to drive transformative changes within their organizations. Don’t miss the chance to register and be a part of a thought-provoking journey towards achieving performance excellence in public service.

1. Understand the essential components and necessity of achieving excellence in performance, organizational efficiency, and service delivery in public service.
2. Gain insights into how the synergy between performance, organizational, and service improvement can lead to positive changes and growth in organisations.
3. Explore various strategies and tools that can help in enhancing organizational efficiency and improving service delivery in public service.
4. Learn about the importance of professional development and training programs in enhancing employee performance and success.
5. Assess the effectiveness of governments in converting resources, like taxes, into services that improve the well-being of individuals, groups, and society.
6. Identify the role of capacity building, talent development, and professional development in improving performance and achieving organizational goals.